You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
Web Hosting Tutorial for Beginners: Domain Registration, DNS & How to Host a Website Explained
That said, not all web hosts offer email. WP Engine, for example, does not. In such instances, you must email accounts from a company other than your web host. GoDaddy, for instance, sells email packages starting at $3.49 per user, per month. That might sound like a hassle, and just one more thing to keep track of, but there are actually some webmasters who feel that separating your email hosting and web hosting services is smart. That way, one provider going offline won't completely bork your business.
The five data centers GreenGeeks uses is more than some of the heavier-hitting hosting companies; so, the fact that you can choose which one you’re connected to is a nice bonus. This definitely contributes to the fast 493ms response times. Despite this, the recorded uptime could be a little better at 99.95%, but this isn’t a deal-breaker for some, even though the best providers among the competition have 99.9% or better.
WordPress is also teaming up with other platforms like BigCommerce to bring deeper e-commerce functionality to its offerings. 39% of e-commerce merchants reported they recently lost money due to performance or stability problems. Combining the front end functionality of WordPress with the backend power of an e-commerce platform is an excellent option for scaling growth.
The best web hosts on the market include these web builders in their service offerings. Some include popular existing site builders like Weebly, while other hosting teams have engineered their own platforms for website design and development. For example, 1&1 has 1&1 MyWebsite, and InMotion’s BoldGrid sits atop WordPress for a more intuitive experience, whether you’re building your first site or your fourteenth.
An autoresponder is a time-based email or message that you send out automatically after a visitor signs up for your email list. Depending on your autoresponder tool's capabilities, you can further segment your autoresponder emails based on other contact properties, but at its core, an autoresponder allows you to passively and automatically send pre-written messages.